Strategic Social Media Increases Engagement by 140%+

An Audit-Informed Approach to Scaling Crisis Prevention Institute’s Social Media Community Across a B2B Audience

Video
Production

B2B

The Ask

The Crisis Prevention Institute (CPI), a global organization focused on evidence-based de-escalation training, needed to optimize their social media platforms to keep their primary audience of health care, education, and human services professionals engaged with the brand. The challenge was finding a social media voice that was both relatable and authoritative, as the leader in the market. By partnering with Between Pixels, the objective was to execute a research-driven strategy that integrated fresh organic content with targeted paid campaigns to amplify brand visibility and engagement.

The Results

After three months, CPI content generated 4.79 million total impressions, over 137,000 engagements, and 8,660 link clicks across LinkedIn, Instagram, and Facebook. Engagement on LinkedIn increased by 140%+, bringing the average engagement rate to a monumental 10.67%, with followers and non-followers connecting with the new content strategy. All three platforms saw follower growth since the start of the partnership, strengthening CPI’s relevance to primary audiences.
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The Work

Between Pixels completed a comprehensive audit of CPI’s social media channels, as well as their competitors’, including strategic recommendations and optimization plans. We then implemented a new content strategy across LinkedIn and Meta platforms that included organic storytelling, informative designs, and targeted paid campaigns. By taking ownership of creative production and management, we were able to align branded video and design with engaging community management across the three accounts.

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